Frequently Asked Questions
Membership
Membership will continue until cancelled by the member. Cancellation is available after two club shipments. Should you cancel before this commitment, any discounts received will be charged back.
When can I expect to receive my two shipments?
We carefully time each shipment to avoid inclement weather and may decide to adjust the schedule at any time to protect the wine. We want each shipment to arrive in pristine condition! Tentatively, you can plan on shipments in April and October.
When will you charge my credit card?
Your credit card is charged just prior to sending each shipment. You will be notified by email before club processing begins
Do I get to choose the wines that are shipped?
We curate our Eden enthusiast program to best reflect our Mount Eden and Domaine Eden wine style. However, we do allow semi-customization. You may customize from the wines in the club release; any changes must meet or exceed the minimum cost of the release.
NOTE: Membership will continue indefinitely until cancelled by the member. You may cancel at any time by logging into your account, visiting the “Account” section to manage your membership, calling 408-867-5832 ext. 18, or emailing orders@mounteden.com